CyberAgency Professional

Cyber + technology/professional liability for Canadian service firms whose clients rely on their digital deliverables.

If your customers depend on your software, implementation work, managed IT services, or tech-enabled advice, a plain cyber policy is not enough.

What is CyberAgency Professional?

CyberAgency Professional is combined cyber and technology E&O insurance for Canadian service firms whose clients rely on their digital deliverables. It covers both professional liability (errors in digital work product) and cyber risk (data breach, ransomware, business interruption) in a single policy. Designed for Canadian accountants, consultants, IT providers, marketing agencies, and engineering firms earning $500K-$10M in annual revenue.

Cyber + Technology E&O + Professional Liability

CyberAgency Professional is built for Canadian service firms whose clients materially rely on their technology services, software deliverables, implementation work, or tech-enabled professional advice.

If your business primarily uses technology internally rather than providing it to clients, start with CyberAgency Essential.

The routing question is simple: Do your customers rely on your technology services or professional deliverables? No → Essential. Yes → Professional.

The Coverage Gap for Service Firms

Technology Services Failure

E&O Risk

When implementations go wrong, integrations fail, or managed services cause client downtime, GL will not save you.

Professional Liability

Advice Risk

If a client relies on your recommendations, reports, designs, or workflows and suffers a loss, professional liability matters.

Economic Loss

Contract Pressure

Pure financial loss, breach of contract allegations, and client-deliverable disputes often sit in the ugly gap between cyber and standard liability.

Cyber + Tech Combined

One Lane

Professional combines cyber, tech E&O, and professional liability so there is no finger-pointing between separate policies.

Comprehensive Coverage Components

Full cyber foundation plus technology/professional liability in one integrated policy

Cyber Coverage

Core cyber foundation included

  • Data breach response and notification
  • Ransomware payment and recovery
  • Business interruption from cyber incidents
  • Network security liability
  • Regulatory defense and penalties

Technology E&O

Tech services wrongful acts

  • Technology service failure liability
  • Software and integration errors
  • Implementation and migration mistakes
  • Client financial loss from service failure
  • Errors & omissions defense costs

Professional Liability

Advice and deliverable exposure

  • Professional advice liability
  • Client deliverable disputes
  • Breach of contract / economic loss sensitivity
  • Failure to deliver agreed services
  • Related defense and damages

Broader Terms

Service-firm coverage enhancements

  • Worldwide territory considerations
  • Broader retroactive date treatment
  • Incident response retainer
  • Cyber and liability coordination
  • Client communications support

Privacy & Compliance

Canadian privacy response

  • PIPEDA compliance guidance
  • Privacy liability and defense costs
  • Customer and employee data exposure
  • Regulatory response and penalties
  • Notification and remediation costs

AI Shield Ready

Add AI-specific coverage when needed

  • Stacks with AI Shield
  • Supports AI-enabled service firms
  • Prompt injection and hallucination overlay
  • Agentic workflow risk layering
  • Separate AI-specific capacity

Ideal For Canadian Service Firms

MSPs

Managed IT providers supporting client infrastructure, identity, backups, endpoints, and cloud environments.

IT Consultants & Implementers

Consultants and implementation firms configuring systems, migrations, integrations, and advice clients depend on.

Digital Agencies

Agencies delivering websites, campaigns, automations, and client-facing digital workflows.

SaaS-Enabled & Analytics Firms

Service firms whose dashboards, APIs, reporting, or data outputs directly affect client decisions.

Accountants & Consultants

Professional firms whose advice, reports, or workflows can create client loss when something fails.

Software Implementers

Firms implementing, customizing, supporting, or integrating platforms where client reliance creates E&O exposure.

How To Approach Pricing

We are not going to fake bindable pricing from a marketing page. Professional is a real cyber + tech E&O product, and the right premium depends on your revenue, services, contracts, controls, claims posture, and client reliance profile.

Frequently Asked Questions

Who is CyberAgency Professional for?

Canadian service firms whose clients rely on their technology services, software deliverables, implementation work, or professional advice.

What's the difference between Essential and Professional?

Essential is for businesses that use technology in their own operations. Professional is for businesses whose customers rely on their technology services or professional deliverables. Different risk, different product.

Does Professional include cyber coverage?

Yes. Professional includes the cyber foundation — breach, ransomware, interruption, privacy, regulatory, and cyber liability — plus tech E&O and professional liability.

How does AI Shield work with Professional?

AI Shield stacks on Professional the same way it stacks on Essential. Most businesses start with the right base product, then add AI Shield if AI-specific exposure needs its own overlay.

Check Your Coverage Gap

Use the analyzer and calculator to see where your current cyber, E&O, and client-deliverable exposure may fall short.

Analyze Your Policy → Compare Essential →